Refund Policy
At Dave Clayton, MD Products, your satisfaction is our priority. We understand that circumstances may arise where a refund is necessary, and we are committed to providing a fair and transparent refund process.
Eligibility for Refunds: Refunds may be considered under the following circumstances:
- Damaged or defective products upon receipt.
- Incorrect items received.
- Unopened products returned within a specified period.
Return Procedure: If a return is approved, we will provide you with instructions on how to return the product. Please ensure that the product is securely packaged to prevent damage during transit.
Refund Processing Time: Refunds will be processed within 14 days of receiving the returned product. The refund will be issued using the original payment method.
Non-Refundable Items: Certain items may not be eligible for a refund, including:
- Products that have been opened or used.
- Personalized or customized items.
- Products not purchased directly from Dave Clayton Products.
Shipping Costs: Shipping costs for returned items are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., incorrect or damaged item).
Dave Clayton, MD reserves the right to update or modify this refund policy at any time. Please refer to our website for the most current information.